Delivering value through HR Transformation, Payroll HR administration outsourcing and HR consultancy

About Us

With over 20 years of experience, Capita HR Solutions is the UK’s leading provider of HR transformation, HR administration, Payroll, HR consultancy and complete end-to-end managed HR services.

We work in partnership with our clients to transform and improve their HR service, significantly reducing costs within the operation and improving control and consistency. We deliver operating models which are client centric and provide clear measurable value. The core focus of our offering is on improving the service to all key users, including business management, line managers, employees and retained HR functions. We deliver management information that can be used to help drive an organisation’s strategic and operational direction.

We offer a comprehensive range of managed Human Resource services, including HR administration, payroll services, HR consultancy, HR Shared Service Centres and strategic support. We can also provide discrete services, which supplement an organisation's in-house HR function.

The benefits of outsourcing

Outsourcing some or all parts of your transactional HR services can lead to improved business performance, through streamlining and automating administrative processes.

Choosing the right partner to transform and manage your HR services can result in an improvement in service delivery, a reduction in overall costs, reduced business risk and a step-change in technology. It can also enable your HR professionals to focus on people strategies, rather than administrative process.

Key Facts

  • Capita is the UK’s leading provider of HR outsourcing solutions to the private and public sectors.
  • We have our own portfolio of businesses that deliver each HR service of the employee lifecycle.
  • We employ 2,500 HR professionals.
  • We have Centres of Excellence and HR Shared Service Centres across the UK, Ireland and India to provide you with choice, expertise, shared infrastructure, systems and multi-skilled teams.
  • Our HR Shared Service Centres manage over 26 million enquiries each year.

Each year Capita...

  • manages 26 million enquiries through our HR Shared Service Centres
  • processes over 700,000 job applications
  • creates and manages over 5,000 volume recruitment campaigns
  • places over 20,000 people into roles
  • runs 1,200 assessment centre days, assessing over 6,000 people
  • places 25 Chief Executives into the public and private sectors
  • produces over 10m payslips
  • payroll businesses administer more than 500,000 employee records
  • provides training to over 4,000 delegates in our training centres across the UK
  • can process approximately 5 million surveys
  • provides occupational health services to over 2m UK employees
  • implements change programmes affecting 2.5 million people
  • manages 10,000 resettlements for individuals.

Capita's complete end-to-end managed HR services and strategic HR consultancy help leading organisations to transform their HR administration, Payroll and employee engagment.