BBC

Partnering with Capita can:

• Reduce administration costs;
• Improve the measurability of HR performance;
• Improve the management of recruitment costs;
• Assist the management of staff turnover and absenteeism;
• Deliver measurable cost and performance improvements.

Performance Improvements include:

• Improved employee services with, for example, improved consistency and response times
• Services defined and measured by a Service Level Agreement
• Policy and legislation being consistently updated and communicated
• Improved communication through a range of media
• Consistent application of ‘best practice’ policies and methodologies
• Reduced Business Risk, as cost and service delivery risk is transferred to Capita
• Regular contract monitoring against performance indicators, improving accountability

Reduced Risk

We believe that our track record of delivering HR services to large, complex organisations demonstrates our ability to provide you with an effective and reliable service. Our clients include a mix of public and private sector organisations including: RBS, BBC, ACE insurance, Blackburn with Darwen Borough Council and Cambridgeshire County Council.

We recognise that changing from ‘in house’ management to an outsourced HR model is a major decision. That is why our consultants spend time with clients listening to their objectives and explaining what can be achieved: cost, risk, benefits. We have dedicated project managers and business transformation consultants who are committed to ensuring the ‘vision’ is delivered and potential benefits are realised.

The people we employ are key to our success. Our specialists include IPPM, ACII, QPA and CIPD qualified HR and Payroll professionals. From the professionals who design your service to the Client Relationship Manager who supports you day to day, we are dedicated to creating solutions that deliver.

Download the full BBC case study