Our approach to outsourcing is not ‘all or nothing’

We believe that the Capita HR Service Manager is core to the transformation of the HR function in organisations. Where you outsource one or more service areas to us, we will be happy to work with you to implement the Capita HR Service Manager in the retained function.

Implementing Capita HR Service Manager gives you:

• A state of the art system which will push and pull transactions and increase automation
• Visibility of transaction process
• The ability to measure performance, in real time
• The opportunity to identify process efficiencies and cost reduction
• The opportunity to implement our ‘out of the box’ policies and procedures

By doing this we will:

• Have a joined-up approach to delivering all processes
• Benefit from a seamless customer experience
• Fewer hand-offs and escalation points
• Have the opportunity to track progress, identify bottlenecks and propose solutions