HR Admin & Payroll

Capita’s suite of HR administration and payroll support services gives you access to reduced costs and high quality service. We can free up your HR professionals to focus on talent management and help deliver real value to your organisation’s bottom line.

By managing your HR administration, we are able to introduce process and service efficiencies to your organisation, leading to lower, more predictable costs and improved service levels. Meanwhile, your HR professionals are free to focus on workforce development, employee relations and HR strategy related requirements. Your people are fully supported by our administration teams. Clear service levels and high quality management information ensure accountability and operational transparency.

We understand the importance and sensitivity of payroll service delivery having been a supplier for over 20 years. We provide fully managed payroll services to clients that range in size from 5 employees to the largest blue chip companies.

Our fully managed service will provide all aspects of payroll related services from payroll administration to P11D and expenses, to employee and manager advice lines.

Capita can provide services as part of a fully integrated Enterprise Resources Planning (ERP) solution, or from an integrated HR and Payroll application or as a standalone payroll only software solution. In every case, we work with our clients to maximise functionality, processes and automation to protect our client’s investment in the underlying technology.

Services provided include:

  • Pre-employment Screening and Employee Induction
  • Event Driven Administration e.g. leavers, joiners and job changes
  • Compensation Management
  • Absence Management
  • Relocation Processing
  • Employee Expenses
  • Reference Requests e.g. proof of earning, previous employee
  • Training Administration
  • Payroll Data Management & Reconciliation
  • Gross to Net Processing, Payslip Printing and P45 distribution
  • BACS transmission to employees and third parties
  • P11D and Year End Support
  • Legislative and Management Reporting
  • EDI Support

Key facts

  • UK’s leading provider of complete end-to-end managed HR and payroll services to private and public sector clients
  • Network of payroll/HR administration centres in the UK, Ireland and India
  • Issues in excess of 10 million payslips per year
  • Administers more than 500,000 employee records per annum

Client benefits

  • Typical minimum annual cost savings of 20%
  • Comprehensive range of managed HR and payroll services
  • A flexible service, tailored to meet your specific needs
  • Reduced financial and operational risk
  • Independent software service provider