HR Professional Services

To develop both policies and interventions to address the talent management challenge, Capita can provide a range of services and programmes to facilitate the crucial connections between organisational challenges, people talents and development needs.

Effective Employee Relations (ER) are key to a thriving organisation. By providing a comprehensive set of employee support services, you contribute to maintaining good ER. We can assist you by providing effective and professional ER without the cost and management overhead of maintaining skills internally. Services we can provide include:

  • Discipline and Grievances - Advice and Case Management
  • Policy Advice and Guidance
  • Employee Advisory Services
  • Employee Surveys
  • Occupational Health

Key facts

  • We employ over 2,500 HR professionals
  • Over 20 years’ experience in the provision of assessment and development, career management and outplacement services
  • Capita manages the bespoke design, administration and delivery of individual and group programmes to more than 1,000 organisations in the UK
  • Capita manages over 10,000 resettlements for individuals every year
  • Capita administers 62% of the NHS’s employee engagement surveys
  • Ability to process up to 20,000 employee engagement surveys a day

Client benefits

  • Full capability and support across the employee lifecycle: from HR professional services, talent management interventions and employee services to exit strategy
  • A professional consultative, flexible approach to support your HR strategies and deliver best practice
  • Trusted, experienced partner to the public and private sectors
  • A comprehensive range of service elements including coaching, one-to-one counselling and online career management tools
  • A range of HR support and reward strategies that meet your organisational needs