HR Shared Service Centres - Service breakdown 

Our Shared Service Centres provide a full range of services and functions:

Payroll

Payroll data management & reconciliation

Gross to net processing, payslip printing, e-payslips, p45 distribution

BACS transmission to employees and third parties

P11D and Year End support

Legislative and management reporting

HR Administration

Contact centre query handling

Recruitment and selection administration

Pre-employment screening and CRB checks – including e-CRB checks

Event-driven administration (e.g. starters, leavers and contract changes)

Administration of absence schemes (including sickness absence)

Benefits and expenses administration

Reference requests (e.g. proof of earning, previous employee)

Briefings and newsletters

Training administration

Occupational Health and Safety administration

ER HR Case Management

Advice and guidance to managers on employee relations issues

HR Telephone advice line facility

HR Policy development

Support to identify strategic workforce planning and development activity

Employment law briefings and newsletters

Organisational change including job evaluation and workforce remodelling

Recruitment and assessment centres

Psychometric testing with a suite of Advanced Managerial Tests

Arbitration services

Organisational Development

Accredited management development programmes

Generic and full bespoke short courses for Managers and employees

Management coaching and 360 feedback

Centres of Excellence: Capita L&D,  Veredus, RAS