Shared Service

Payroll Services

We have been successfully delivering fully managed payroll services for over 20 years. 

Track Record

Capita has been providing payroll services since 1997 with the acquisition of the payroll outsourcing business from IBM Datasciences.

Today we deliver all aspects of end to end HR, Pay and Pension services to over 650 clients across the public and private sector in the UK. We run 1,500 payrolls, paying over £17b to 3 million client employees and pensioners in the UK and Ireland and provide 9.7m payslips per year.

The right model for you

We believe that it is important that you get the model that works best for you. Even if we implement ‘out of the box’ processes, more often than not they will be tailored to your needs.

We can even deliver a mixed economy model where,  if we take on management of your payroll for example, we will work with you to give you joined-up tools to underpin your HR administration.

Moving Payroll online

Our aim is to drive as many transactions online as possible, with all the process efficiencies and end user benefits this brings. Our online service delivery is designed to be intuitive and engaging,  reducing the need for training programmes and increasing user satisfaction. 

To find out more about alternative channels please contact us

Software Neutral

We are ‘Software neutral',which means that we will happily operate on you current system or implement ‘best of breed’ systems in line with the size and shape of your organisation and within your budget.
 

Payroll processing (bureau) service (SaaS)

Payroll SaaS enables you to retain the operational control of your payroll whilst removing much of the administrative burden that surrounds processing, including payslip printing and distribution as well as disbursing employee, third party and HMRC payments, freeing up your stretched resources.

Learn more about Payroll SaaS

Managed payroll services

Our Managed Payroll Service team act as your payroll function and legislative partner. Our professionals will manage your payroll administration, allowing your resources to focus on other business requirements. We will calculate and pay net pay to your employees, HMRC and any defined third parties; we can disburse payments and even manage queries from your employees on your behalf.

Learn more about our Managed Payroll Service

Payroll +

The ‘cut-off line between payroll administration & processing and HR administration varies from client to client. We can manage the cut-over point wherever you draw the line.

You can buy payroll and still drive benefit in HR through Capita HR Service Manager.