The client’s challenge
This major broadcaster was already working with Capita, via an outsourced HR solution, covering a variety of administrative and transactional services. Over time, however, it became clear that a transactional solution was not the best model for the recruitment of the right talent, and the solution was not fully supporting all the business’s changing resourcing needs.
The broadcaster was going through a period of significant change, including the relocation of a number of staff, and carrying out a complete organisational review with a view to downsizing. During and beyond this transition, the organisation needed to ensure that it was still able to engage with and attract the best talent to lead the organisation into the next phase of its development. The client therefore agreed to explore an alternative value-added resourcing solution with Capita.