How we can help you

Help you build a business case

Right from the start, we are here to help. Our experience in developing and delivering HR service transformation solutions of all sizes across industry sectors, means we are ideally placed to help you define the scope and value of opportunity for your organisation.

Read our guide to building a business case

Request a callback from our advisors

Help you build options for your people

There is never a single option available to achieving your organisation's objectives. We can help you define the complex alternative service choices and delivery models that may be appropriate to your business.

See Capita Group’s approach to outsourcing options

Browse our case studies

Help you select technology

The right technology choice for your business is a cornerstone of HR transfomration success. Because we are "technology neutral" we offer impartial support in determining the best approach for you.

Learn about our Technology Independence

Get an impartial HR Information Systems (HRIS) healthcheck

Transition and Implementation

How do we manage the risk?

The highest professional standards and proven methodologies are utilised inthroughout transition and implementing a new solution for a customer. Every programme is fully specified, project managed and co-ordinated by dedicated consultants and are run in accordance with PRINCE2 best practice. The team is responsible for:

• specifying resource and processes in scope
• Investigation & system specification
• system set-up & system build
• proof testing and converstion
• parallel running through to live processing

Success is based on effective partnerships with the customer from conception to live processing with clear, jointly agreed governance with go/no-go checkpoints.

Our approach is complimented by our Transition/Orientation/Transformation (TOT) model.

What do you expect my organisation to do?

We expect you to nominate a representative to help co-ordinate and sign-off the project gateways. There will be activities during transition and implementation, especially as part of our mixed economy model, where you will need to identify resources to undertake specification and User Acceptance Testing (UAT). We will work with you to identify specific resource requirements. We can also provide you will additional resources should that be appropriate.

Help you implement it yourself

Our mixed economy model works on the basis that if you take part of our managed service we will work with you to implement functionality across the entire function. We are no software providers but see no reason to draw unnecessary lines of demarcation when end-to-end solutions work best for both parties.

Request a callback from our advisors

Browse our case studies