For the introduction of iTrent we hope to provide a variety of training to suit you as users. This is likely to include userguides, videos, webex sessions and face to face training or demonstrations (where practical). We’re busy drawing up a training plan and materials as well as looking at dates and will be sending out an update soon. Any training materials available will be added to this section of the site.
We want to ensure we roll out suitable training to our customers at the right time. The majority of our training will be focussed on our online self-service clients who currently use MyView. For those schools who have a paper based service or submit changes via spreadsheet you will experience minor changes only which we will keep you informed on. We expect to roll out training for online self-service users during 2018 as follows;
- January 2018: Full Userguide and Quick Start guides available
- February 2018: Step-by-Step process training videos released
- March 2018: System demonstrations and training sessions
- April 2018: Helpline available for new system queries
We hope to release dates for your diary shortly before the Christmas break.